Six facts to support marketing change

Written by Lois Kelly on April 25, 2008 – 9:00 am -

Getting management to buy into innovative marketing approaches can be tough.

Here are six facts to support change, based on performance data that Copernicus Marketing Consulting has collected from more than 500 marketing programs (consumer and B2B products and services.)

  1. 84% of programs are resulting in declining brand equity and market share.
  2. Customer satisfaction averages just 74%.
  3. Most acquisition efforts fail to reach break even.
  4. No more than 10% of new products succeed.
  5. Most sales promotions are unprofitable.
  6. Advertising ROI is below 4%.

For more, see the Harvard Business Review article, “Don’t Blame the Metrics” by Kevin Clancy and Randy Stone.


Posted in Innovation, Marketing leadership |

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Beeline partners Hylton Jolliffe and Francois Gossieaux were awarded the 2007 Award of Excellence from the Society for New Communications Research, where Francois is now a senior fellow. More info here.


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